Our investment in the technical architecture team has been a recipe of differentiation and a catalyst for securing critical long-term contracts and new customers. The ability to lead with Professional Services has also allowed us to become a confidant and trusted adviser to many of our customers and ensures that our reach goes deeper and wider across the customers ICT Landscape. Puleng has a team that is totally self-sufficient in defining the pre-requisite of the various data, integration points and process flows within a project and once transitioned to production provides the expertise to support these complex environments.
In order to continue to differentiate and provide value our sales teams take on a consultative approach so that we can bridge the value gap with our customers, while our architecture teams continually engage with both technical and business owners to align the respective use-case against the solutions we build. Puleng has developed a series of Services and Workshop led Assessments to address specific business and IT related issues and which can be tailored to meet the specific requirements of our customers.